We offer 2 shipping options and Route is available for all packages!
Please note that you must add our processing/production time onto the time of shipping service you choose.
FIRST CLASS/GROUND ADVANTAGE MAIL comes with a tracking number. Once shipped this option usually takes 3-7 business days (not guaranteed by the USPS).
PRIORITY SHIPPING (recommended) comes with a tracking number and $50 of insurance. Once shipped this option usually takes 2-3 business days (not guaranteed by the USPS).
All international orders will be sent USPS international first class mail. Transit times vary depending on location. Customs may delay shipments.
If you are interested in a faster shipping time, please contact us. We are NOT responsible for any charges you incur such as taxes and customs fees.
IF YOUR PACKAGE IS RETURNED TO SENDER
*This can happen if USPS can't deliver or can't recognize the address entered at checkout. Sometimes this can be a mistake on USPS's behalf or the buyer's by entering an incorrect or invalid address at checkout.
*USPS does not notify us when this happens to individual orders. In a case where packages gets sent back to us, it's the buyer's responsibility to reach out to us to let us know and to pay for a reshipment fee to ship back out the package. If at this point you need to upgrade your shipping method, communicate with us in advance to speed things up. We are not responsible or liable to pay for your reshipment or upgraded reshipment fee.
*If you decline to pay for the package's reshipment, you will not receive a refund for your order. All sales are final.
We offer Shipping Protection through a third party called Route. It's a small fee that you can "turn on" to add it to your order and pay for the fee on the cart/checkout page. PLEASE GET THIS FOR YOU AND ME <3
You'll be able to track your order and file claims if anything goes wrong through the Route App. For more information on their protection policies, please click here.
*We are not the mail carriers - we are the company who shipped it for you. Please do not contact and blame us for an undelivered package. If we marked your package as shipped and included the tracking number, we did our part in the order process. We are not in charge of delivering the package to you. Please contact your local USPS office in such cases like this.