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Lost, Stolen or Damaged Packages Policy

Important: BrittsBlossoms is not liable and does not offer returns, exchanges, refunds, or compensation for lost, stolen, or damaged packages.

Route Package Protection

We offer Route, a third-party service that provides protection for a small fee. We highly recommend adding it to your order for extra peace of mind.

  • Track your order and file claims directly through the Route App

  • For more information on their Protection Policies, click here

USPS Priority Mail

If you purchased your order with USPS Priority Shipping, contact USPS about your issue. Your insured refund may be up to $100.