Lost, Stolen or Damaged Packages Policy

BrittsBlossoms is not held liable and does not offer returns, exchange, refunds or compensations for any lost, stolen, or damaged packages. 

Route Package Protection

We offer Route, a third-party service that provides protection for a small fee. We highly encourage you to add it to your order.

If you purchased your order with Route, you can track and file claims through the Route App. For more information on their Protection Policies, please click here.

USPS Priority Mail

If you purchased with USPS Priority Shipping, contact USPS about your issue for your insured refund up to $100.