Lost, Stolen or Damaged Packages Policy

If ROUTE shipping protection is not purchased, BrittsBlossoms cannot provide refunds or replacements for lost or stolen marked as delivered by the carrier & damaged packages.

Route Package Protection

We offer Route, a third-party service that provides protection for a small fee. We highly encourage you to add it.

With Route, you can track your order and easily file a claim if anything goes wrong. For more details on their protection policies, please click here. 

*At BrittsBlossoms, we are not responsible for any lost, stolen, or damaged packages.