1. When will my order ship?
Processing/Production time is 5-9 business days.
(not including weekends & bank/federal holidays)

2.  Can you return or exchange?
No, all sales are final.

3.  How far in advance should I order?
We suggest that you order at least 3.5-4 weeks before you are leaving for your event.  If you live outside the USA you should order at least 8+ weeks in advance.

4.  How do I become and ambassador/brand rep?
Currently, we don't have an ambassador/influencer program. We appreciate tagged content on socials; tag @brittsblossoms on Instagram & TikTok for a chance to be reposted.

5.  Who do I contact regarding questions about my order?
Please contact us via email brittsblossoms@gmail.com OR send us a DM on Instagram.  Make sure to include your full name and order #.

6.  Help, I can't find my order confirmation!
Our website automatically sends out order confirmation emails, please check your spam folder if you do not see it in your inbox. 

7.  How will I know when my order ships?
You will receive an email when your order ships out that will include tracking information.  If you do not see the email in your inbox please check your spam folder.

8.  Do you offer Rush Processing/Production?
It depends on our order load.  For rush orders, email brittsblossoms@gmail.com or DM on Instagram with the specific items and desired delivery date (extra fee applies).

9. Do you have clip on earrings available?
Yes! We offer clip on earrings at a small extra fee for anyone who does not have their ears pieced or if you have gauged/stretched ears. Please send an email or DM us on Instagram for info!

10.  Where are BrittsBlossoms products made?
We are located right outside Philadelphia.

11.  I like when my kitty ears and earrings are very fluffy/full which should I order for the preference?
We recommended that you order our Stash Fluff Kitty Ears and Stash Fluff Earrings for a more fluffy/fuller look.  Our Mixed Fluff Kitty Ears & Mixed Fluff Earrings are also a good option for this preference. (Please don’t hesitate to message us prior to ordering to make sure you are ordering exactly what you want.)

12. How can I keep up to date with your shop?!
Keep up with frequent updates about new products, giveaways and discount codes, by following us on our social media accounts or by subscribing to emails.

Instagram: @brittsblossoms
TikTok: @brittsblossoms